Originally Posted by
CPRich
Agreed - if you request an upgrade to a room with 1 bed, which is clearly indicated in the upgraded room description, then you should expect to get 1 bed.
I never use SNAs for family trips as I don't recall ever seen a suite upgrade with multiple beds where we have traveled.
You need to go to Sheraton Waikiki. They have some suites with 2 double beds and a king. Most of their suites also have a Murphy bed.
My standard line for the comments section is "Prefer 2 beds, but will take 1 for suite upgrade". All my friends (male and female) are happy to share a king if we get a suite.