FlyerTalk Forums - View Single Post - FAQ : Marriott "The Ultimate Reservation Guarantee" (pre-Bonvoy)
Old Aug 2, 2018 | 12:32 pm
  #497  
taxquestion332123
 
Join Date: Jul 2018
Posts: 35
Originally Posted by edcho
The room upgrade process is not uniform. It depends on what the hotel decides. Some do it for you the day before, some during check-in, some don't do it at all and you have to ask.

In general, if you want one, you should ask upon check-in.
Awesome, will do. I don't expect it, but might they give me guff if the reservation was made with a third party OTA?

We booked through Chase's travel portal with UR, but I'm added to the reservation and the reservation does show up in my 'upcoming stays' on my marriott profile.
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