FlyerTalk Forums - View Single Post - United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]
Old Aug 2, 2018, 9:05 am
  #1064  
cardinal98
 
Join Date: Dec 2010
Location: SFO
Programs: UA 1K MM
Posts: 86
"System Upgrade" - Locked Out of Account (Solution!)

  1. Website - after entering MP# and PW, error message: "Please Contacted the Mileage Plus Service Center for Assistance with your account"
  2. iOS App - No longer logged in, after entering info: "The account information you entered is incorrect."
  3. Mileage Plus Service Center: "Yea, I've heard about this. They implemented a new system. Try a different web browser, or just call us if you have any issues today while traveling."
  4. HUTA - "Everything looks good with your account, let me transfer you to web support"
  5. Web Support: "we just downloaded a new version" and you'll need to clear your cookies before you can log in. First login with a different browser than normal and unclick "Remember my MileagePlus number" (Wow, that worked). Now try logging in on the iOS App again (that also worked). Deleted the *.united.com cookies in Chrome. (that worked).

Back in business.
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