Old Jul 31, 18, 7:12 pm
  #2418  
ChocolateFactory
 
Join Date: Aug 2015
Location: Europe
Programs: Marriott Titanium Elite, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 1,356
Originally Posted by pl840502 View Post
I used the posted avios booked a ticket NRT-MAD-ZRH and now i need to cancel it. The phone agent told me the cancelation fee is 25 euros plus 25 euros phone processing phone. I did my research and never found anybody mentioning the cancelation fee has a phone processing fee. Anybody has heard of that?
Be careful. There have been reports of Avios disappearing if the account didnít have any other activity. Also, it will probably take at least 3 days for the Avios to be returned to your account and you might even have to call because apparently there IT is so bad that the process often doesnít work at all.
Good luck.
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