Old Jul 31, 18, 5:43 pm
  #6  
Genius1
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Join Date: Oct 2006
Location: London, UK
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Originally Posted by quakered View Post
BAA operate Heathrow so certainly not BAís fault and they have nothing to apologise for or pay you compensation.
BA are responsible for all ground handling arrangements at Heathrow for their airline, including the operation of the airbridge and driving their own stairs to the aircraft if required.

BAA hasnít existed for several years now. HAL operate Heathrow.
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