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Thread: British Airways not responsible for Stairs to plane?
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Old Jul 31, 2018 | 4:43 pm
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Genius1
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Originally Posted by quakered
BAA operate Heathrow so certainly not BA’s fault and they have nothing to apologise for or pay you compensation.
BA are responsible for all ground handling arrangements at Heathrow for their airline, including the operation of the airbridge and driving their own stairs to the aircraft if required.

BAA hasn’t existed for several years now. HAL operate Heathrow.
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