FlyerTalk Forums - View Single Post - UA676: Tried to help lady in leg brace, but FA refused.
Old Jul 31, 2018 | 4:12 pm
  #5  
porciuscato
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10 Years on Site
 
Join Date: Jul 2013
Programs: DYKWIA; But I'm a "Diamond Guest" Delta Diamond, UA 2MM
Posts: 2,375
I recently offered up my 1C seat for both legs of one itinerary to an aisle-chair loaded woman who they were having difficulty transporting to the back (she had the same connection as me). On both flights, the FAs were over-the-top gracious and grateful about it -- I still got all the benefits of First, including drinks before anyone in First. I think the FA you encountered needs some re-training. How is it that some get it so right and others get it so wrong?
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