Old Jul 31, 18, 4:34 pm
Join Date: Aug 2010
Posts: 31
British Airways not responsible for Stairs to plane?

On a recent flight to LHR the ground crew crashed the jetty and left us stranded on the aircraft for over an hour while the Safety Crew did their thing, a second thought was getting a set of stairs for us. Since the jetty is near the front of the aircraft they put the stairs on the aft door and since we were in first we were the last off the aircraft. I let BA know my displeasure with the situation and their response was not our issue so sorry. Any ideas of where we may take this issue, the response we received actually annoys me more and I want to push the issue further. I did not contract the ground crew so they do not owe me anything, my contract is with BA and they are to get me on the aircraft through the air and off the aircraft.
karcer is offline