Originally Posted by j2simpso

Uhh, fellow FTers can correct me if I'm out of step here but I think hotel voucher/compensation is given to anyone in your situation (even a General Member) since the *A airline manual states that when you have a intercontinental journey (which this one clearly is) and it gets cancelled for reasons within their control (i.e. goes mechanical) then everyone is entitled to this:

AMENITIES - CONTROLLABLE*
Provide the minimum amenities as defined below and as required by law for all customers.
MINIMUM AMENITIES

• Access to phone and/or Wi-Fi and/or other means of communication and/or provide information about communication access;
• Meals and/or refreshments when delay exceeds two hours;
• Hotel accommodation for more than 8h delays if it occurs in overnight period;
• Ground transportation between airport/hotel/airport must be provided upon customer request;
• For those customers who decline airport accommodations, carrier should provide ground transportation options to allow customers to travel to/from their residence if within 80 km from the airport, or provide ground transportation compensation fee.

As a GS I would expect the hotel voucher/compensation to be doled out without any questions asked and would strongly recommend you keep your hotel receipt and ask UA to reimburse you for it.

Safe Travels,

James