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Thread: Adjusting feeder flight on First Basic (A)
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Old Jul 30, 2018 | 11:37 pm
  #33  
LonLH
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Originally Posted by chris63


LH group are making this complex, not you.

Are you LH or LX SEN ? IME LX are generally better at taking care of their status customers.

suggest you call the dedicated LH F line & point out this is FIRST CLASS travel & they made changes that are not convenient to you or in your best interests

Its in the label, FIRST CLASS & they ..... LH keep banging on about being 5*
All four pax are LH SENs. I thought this is not material and that they do not differentiate between LH SENs and LX SENs.
I have been spoken to LX ticketing (who fobbed me off saying it is LH issued ticket, so talk to them) and LH SEN line (which was handled in South Africa I think from the accent). I will try to contact LH first line and see what they say.
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