A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,584
I'm perfectly happy providing my AAA # to Marriott, but I want to do it once and have them store it.
As it currently stands, I'm much more likely to book a Hilton or a Starwood if I'm using the desktop browser. (I know Marriott is happy to have me book a Starwood.) Only if I have a pressing need to book the heritage-Marriott property do I pull out my phone and book the AAA via mobile.
I'm always happy to show the card at the front desk, even though no one has asked me for it at a Marriott in years. If this is such a high priority for Marriott, why won't they at least store my number? Otherwise, they have to be losing stays from AAA members going to Hilton.