Originally Posted by
Kacee
Hilton's app has better functionality and allows you to actually select your room, including an upgraded room type if you've been pre-upgraded.
Hilton OLCI has been offline the last two or three times I've tried it (over the past two weeks, all US properties), the online choose-your-room maps are pretty useless unless you have prior experience with the hotel, and the Digital Key function is not exactly ubiquitous.