Originally Posted by
SK AAR
OK - thank you for updating us. It seems that you have the option to ask the OTA to use the new EW flight already booked (presumably by EW) - or ask the OTA to rebook you on new flights to HND via FRA. It should be easy to reject the proposed itinerary via FRA and KIX as being too inconvenient compared to NUE-FRA-HND flights
Well, I have learned one lesson... never book again with an OTA. They are very slow. And when they respond, they are clearly not willing to help. After my hints to the other possible rebook options (to Haneda via Frankfurt), they just mail me "Hey, we offered you a rebook option, if you want us to check for other rebook options, pay this and that."
With ANA support, the issue would have been resolved in minutes, not in weeks...