Originally Posted by
petey2428
people assumed that you might have to fly to keep the avios..
People could assume whatever! In the T&Cs the only condition was the PURCHASE of the tickets. People obviosly needn't fly because it was stated in the T&Cs that the avios would be credited 10 days after the PURCHASE (not the flight).
I really don't get how people defend the company abuse against clients / customers, especially one that is trying so damn hard to make service worse for their passengers.