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Old Jul 28, 2018, 6:42 pm
  #61  
Segments
 
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
AA should address the FA who facilitated the move. Don’t care if it was a CK regular ... FA was so wrong to downgrade a paid pax to pacify another pax. Sounds like that will happen due to the miles and reimbursement already noted.

Yes, the CK was a DYKWIA (or worse). But in his defense he may of thought they were UMs placed there by the crew, and if someone was going to get an operational upgrade why not his family? FA could have / should have straightened out that mis-perception.

Kids are evidently too too immature to travel alone and this was a good lesson for them and their parents. While they might have been taught to respect elders and people in authority, neither one thought to notify their parents they had been moved. Letting them be in a separate cabin was a good learning experience but I wouldn’t be letting them travel alone anytime soon. And parents transiting cabins with food says they aren’t necessarily equipped to be role models on travel etiquette and norms.

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