JDiver

I think enough has been done, though I understand your and your friend’s upset.

The kids were restored the seats purchased for them.

The devious CheapsKate was upstaged, the FA started she’d write the incident up. I hope he chokes on his own gall, or he meets up with his karma.

Miles were issued.

Refunds for the seat upgrades, which the kids did have significant use of, were issued.

IMO, because you asked, recommend your friend let it go and move on. The high value dipstick isn’t going to be disciplined by AA, they made the kids while agaun and then some. I hope they all had a memorable holiday, and they won’t give this manipulative moron the power to affect those memories.