Originally Posted by
fhafezi
She was rude because she wasn't trying to help me change my dates, she was forcing me to buy my ticket out, then pay another cancellation fee, and then pay a difference in ticket fares.
What exactly do you mean "buy out your ticket?" The cancellation fee and difference in fare makes absolute sense if you are asking to make a change to your flight after the 24-hr cancellation window. A few more details would be useful for us to help.