Originally Posted by
DaveInLA
OK, so my wife just applied for and was approved for the Blue Business Plus card. She completed the application while logged on to her AMEX account. However, after approval, the website asked if she wants to add that card to an existing account. She entered her same login info and it said that card can't be added to that account. So she opened a new login. Now she will have a 2nd MR account as well. How can she get AMEX to combine the orphaned MR points from the cancelled personal Platinum card to combine with her new Business Plus card?
She shouldn't need to do anything. The cards being in the same login or separate logins have nothing to do with the MR account being linked.