FlyerTalk Forums - View Single Post - NH Flight cancelled - what to do if OTA does not contact me? [www.travelstart.com]
Old Jul 26, 2018, 1:41 am
  #17  
Seyan
 
Join Date: May 2018
Programs: JMB
Posts: 132
Okay, it's getting really stange. Still waiting for the next response from travelstart (don't expect it until weekend). No problem at all...

But I'm someone who likes to sneak around. So I tried the original booking reference at Eurowings homepage (the airline operating the cancelled flight) and I expected to get an error message. But no no no... I get so see a valid booking for the flight from Nuremberg to Dusseldorf, but instead departing 12:20 (the original flight was 18:00 that was moved to 17:00 and is now cancelled). The strange thing is that when checking the booking I get to see a different booking reference. This booking reference is unknown to ANA system. So maybe there's no need for re-booking by the OTA because there's still a valid flight but ANA didn't get a notice from Eurowings?

I'm getting confused more and more...
Seyan is offline