Originally Posted by
alex_b
I'm flying LHR-DEN-SFO on on a business class award on UA metal on Friday with a long layover in DEN. I no longer have UA status. Simple question: if I pay for a SDC to improve my connection at T-24 do I have to pay again if a better SDC (e.g. direct) opens up nearer to departure and I want to take it?
Sorry if this has been answered, my search-fu has failed me.
yes, by the rules - app will make you pay.
That said, and I’m sure there are those who know more than me and will chime in, there is supposed to apparently be a policy where they’ll SDC for free at a layover point (ie, once you arrive at the layover airport). I’m almost certain the app doesn’t offer it, but an agent should be able to do this...so probably best place to start is at the baggage recheck desk, or with CS desk.