Originally Posted by
sexykitten7
My gripe was that they called my mom instead of me (I was borrowing her luggage at it had one of those address fobs). They did not bother looking up my phone number based on the United bag tag that was still attached!
This is probably what happened:
Luggage office scanned the baggage tag, found that there's no luggage claim report.
Saw there's a luggage tag attached with a phone number, call that number.
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