Originally Posted by
samwise6222
From WSJ's article today
https://www.wsj.com/articles/when-ai...ats-1532441990 - where UA's Munoz didn't even want to sit in the economy seat and be interviewed
Parker says:
"American hasn't done anything that makes the main cabin product less desirable than it was before"
"If customers complain enough about tight seating space, American would change. He says that hasn't happened"
"Customer survey scores on 737MAX are higher than existing planes"
Pledges 30 inch will be the lowest he will go
I honestly have not been on a MAX8 yet. I've seen complaints on here, but complaining here doesn't product a "complaint" to AA. I suggest writing in directly to AA about the legroom on the MAX8's.