FlyerTalk Forums - View Single Post - Y pax demanded to be upgraded (CX Secrets)
Old Jul 23, 2018, 11:11 pm
  #2  
jckl
 
Join Date: May 2017
Posts: 178
They should not have left with them 2 onboard. Abuse on ground already means a high chance of disruptive behaviour in the air. The fact that the 2 were abusive, threatening and disruptive is a major security risk. The flight deck needs to stand their ground offloading the pax.

They should've made everyone leave the cabin, that way, the 2 can be separated at the gate area. And what is it with HKG and TPE airport police? Just wave a gun around and demand them to surrender. Their behaviour was already threatening and warrants using a gun as a prop.

These 2 DM needs to be blacklisted, but with the current management, that will never happen. They sound like a pair of over entitled Hong Kong couple.
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