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Thread: Quintessential FD HD
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Old Jul 12, 2004 | 7:42 am
  #5  
Threy
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Join Date: May 2001
Location: DUS
Posts: 4,004
Originally Posted by apirchik
There are a few non-qualifying agents in the FD HD ...
^

Could not agree more, however I think it depends more on the subpar training, so I would blame KLM for outsourcing the FD Helpdesk so poorly and not be able to improve the quality since some years now...

Beside that all Northwest flights are eligible for FD mileage accruel !
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