Originally Posted by crombiestone

Hi sorry for the late reply . Just got back yesterday . The flights from CAI-MXP are nothing special . I was the only paying pax in business the rest were crew . A snack only despite a 4 hour flight ! . Cold breakfast going out and some very dry mini pizza with cold meats and fruit on the way back . No IFE .

On the way to JFK the lounge at MXP was the Montale Lounge which was very crowded for most of the time . On the return it was the Pergolesi which was quiet . The food & Drink is the same in both .

The A330 from MXP-JFK is fine.The business cabin was full apart from 1 seat outbound and maybe 3 empty on the return . The plane interiors look very clean . The meals were pretty good on the outbound but a bit overcooked on the way back . Six courses if you want the lot (Appetiser,Pasta,Main,Fruit,Cheese and desert)! The menu is the same for both JFK and MIA .The IFE works OK but there is a fairly limited choice .The seat reclines far enough flat to sleep ok . I didn't find the flight crew to be particularly friendly or engaging but it didn't really bother me .

We took off about 50 minutes late but we landed on time, then sat on the tarmac for 45 minutes waiting for a gate to deplane.We arrived at exactly the same time as an Air France A380 . Luckily we managed to get to immigration first or it could have been a long wait . Oh and despite having a lovely gold priority baggage tag , my bag was the absolute last one off the carousel .

For the return the lounge at JFK it was the Air France lounge but upstairs was for AF pax only ! Food was ingredients to make a salad or sandwich and soup . They had some kind of Champagne but I'm guessing the good stuff was upstairs .

For the price paid I have no complaints at all but at times before the flight the fare reached £2000 . At this price I would have been disappointed.