Hi, Glad things worked out for you and your JustFly experience. I, too, thought everything was fine until I went to pay for the tickets. I expected to book, have my card charged, then pay my card in full....like every year. I was not attempting to change anything until I found out the transaction was never completed. It was never charged to my card.....for two months I attempted to contact them to find out why. Without a response, I couldn't wait for almost a year just to find out if I actually had a seat bought and paid for. Plus the fact that I never ever received any response from JustFly. Eight months is a very long time for a company to wait to charge for a purchase. I have one company (a bulb company) that does, but they tell you right up front that this is what is being done and why. I am disputing the charges, otherwise my round trip direct flight to Frankfurt is going to cost me 4K instead of 2K. All of this could have been avoided if JustFly would have charged my card in a timely fashion OR had responded to my emails.