FlyerTalk Forums - View Single Post - Idiotic Customer Service Protocols
Thread: Idiotic Customer Service Protocols
View Single Post
Old Jul 23, 2018 | 4:06 am
  #20  
flatlander
30 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,175
I would definitely put the BA phone agent on the phone to an infant if I had one handy. Especially an infant at the "mash all the [noisy phone] buttons! gurgle all the syllables!" stage of development.
flatlander is offline  
Reply