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Thread: Heard back from AS as to why our exit row seats were taken away
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Old Jul 20, 2018 | 5:22 pm
  #6  
Tracer_SEA
All eyes on you!
20 Years on Site
 
Join Date: Jun 2003
Location: Seattle WA
Programs: AS Titanium/OWE; Marriott LT Platinum
Posts: 1,960
Pretty sure that Customer Care only works on matters after the flight has been flown. So if you are still pre-departure, then I guess you're stuck with Res.

Call in, ask for a supervisor, give them the PNR for the Boeing trip and ask them to look in the history to see when/why/how your seats changed...
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