Originally Posted by
DCA writer
Asking for a friend--no, really, as the gory details should make clear. Said friend booked LX to fly TXL-ZRH to meet a ZRH-BOS flight booked separately as a UA codeshare.
(I know, I know. He didn't consult me before booking any of this.)
LX canceled the TXL-ZRH flight and flew my friend and his wife out the next day, at which point they had to shell out a large sum of money to UA to get rebooked on that days's flight to BOS. At least UA waived the rebooking fee and instead only charged the fare difference, which was nice considering he has zero status.
I was pretty sure before skimming over this thread that he'd be out of luck for any compensation beyond the minimum for the TXL-ZRH cancel, and now that seems even more certain. Right? Or is this a case where a service like AirHelp might be worth the 25% commission?
Ouch. Especially since I'm pretty sure TXL-BOS would have been cheaper booekd as one ticket on LX directly...
I personally do not like those AirHelp Services at all and send all the requests for compensation myself. I suggest they do that as well and, even though I guarantee they won't receive more than the minimum compensation for the cancelation, they should write the whole story including the missed LX/UA connection and maybe they will be lucky, you never know. (While with those services your are guaranteed to only receive the minimum.)