FlyerTalk Forums - View Single Post - Flights credited to incorrect FF account?
Old Jul 19, 2018 | 12:42 pm
  #27  
deleter
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Join Date: Dec 2015
Location: QND, BEG, BUD
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Originally Posted by lcy flyer
Good news.... it's all been sorted out

I wrote QRPC a long email on July 13, with scans of my boarding pass showing the BAEC FQTV, the credit card receipt and EMD for the excess baggage and a screen shot showing the miles on my QRPC account.
...
This is wonderful news, could you just share to which address did you send your email? I am gonna get right on preparing my email to send to them as well.

Originally Posted by Thomas PL
I asked QR to uncredit my 7 flights (4 BA and 3 AA) commenced under two separate tickets (One from BA and the other from AA).
Got a really quick answer from their customer service (which really surprised me) however acknowledging only 4 flights to be uncredited (2 BA and 2 AA). I wrote another email listing all of the flights again - waiting for an answer.
I will keep you updated on the situation
Thomas, did you have any luck in resolving your situation with them?
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