Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Originally Posted by
DAS02135
The app is NOT showing the accurate point count for me. It is more than 200k points too low. The app says I have ~1,850,000 points, and I passed 2,000,000 in April (confirmed by both a Marriott email CSR and receiving a ‘congrats on reaching lifetime platinum’ email).
You didn't transfer points to a family member or friend for an award did you (i.e. like for a TP award)? If so, the LT points are also deducted from your LT totals when they transfer the points to your family member or friend's account.
Last edited by hhoope01; Jul 19, 2018 at 9:49 am