FlyerTalk Forums - View Single Post - LHR ATC tower evacuation & Altea down [18 July 2018]

Jul 19, 2018, 6:03 am

#53

simons1

Join Date: May 2013

Posts: 6,349

Quote:

Originally Posted by Oxon Flyer

For the record, BA today are saying :

Originally Posted by Answer Id 6819 Updated 19/07/2018 07.49 AM (UK time)
Our flights are operating today, however we expect some knock on disruption from yesterday's combination of a temporary closure of Heathrow Airport's air traffic control tower and a supplier system issue which affected a number of airlines

Looks to be about a dozen short haul flights delayed overnight. From reports of family members stuck at AMS, whose departure time slipped back 4 times before being cancelled, it felt it was an ongoing systems issue rather than a 1-off delay caused by the tower closure.

That is what was being reported on the news channels last night. Of course my guess is that regardless of what actually caused your family member's delay BA will blame ATC/suppliers etc and reject all claims. Knowing that few people will know/have the appetite to chase through MCOL.

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