Originally Posted by Loreno

For people that are able to redeem their promo avios - were you able to book instantly? Or was there a wait? My avios was posted yesterday, but I am getting the error message "An error has occurred. We apologize for the inconvenience and ask you to please try again after a few minutes. If the error persists please contact us." These flights are Iberia express and not Iberia. I am hoping it is just some of delay and I can book online soon. I have 4 separate flights to book for myself and my partner, I don't want the faff of doing it over the phone.