Originally Posted by
Often1
Not sure what OP's beef is.
UA made a mistake, it admitted that it made a mistake. The mistake could have been made for a first-time flyer or someone with a $100K cash spend.
OP has only been GS for 5 years, so he doesn't really know what it was like back before GS was a published status. In those days, a supervisor would have found the empty F seat, written a paper BP, walked the passenger onboard and explained the issue to the FA.
Man, you guys are way too forgiving for an airline that screws up. I walked with my feet a long time go. I know what OP's beef is. Keep savoring UA's screw ups. they are likely to recur.