Best Course of Action?
Applied for the World of Hyatt card when it came out, application went pending, then automatically approved after a couple hours (it was my 6th card with Chase). It was a Friday, and the next Monday all of my cards were closed. Called to ask for a reinstatement review, gave detailed explanation, but got a call one week later saying the accounts couldn't be reopened. Cited two reasons:
- Repeatedly added and removed authorized users
- Too many new accounts opened within the last 24 months
Also sent an email to the CEO and the Executive Office got back to me a few days later saying they're keeping the original decision. Since the Executive Office also handles CFPB complaints I doubt it'd be of any help. Any chance of getting the accounts reinstated through other means? E.g. filing a complaint with the State Attorney General, etc.
Last edited by summerpavements; Jul 18, 2018 at 10:48 am