FlyerTalk Forums - View Single Post - Chase closed my credit card account(s) [Archived 2013-mid 2019]
Old Jul 18, 2018, 10:20 am
  #2246  
summerpavements
 
Join Date: Jun 2016
Posts: 9
Best Course of Action?

Applied for the World of Hyatt card when it came out, application went pending, then automatically approved after a couple hours (it was my 6th card with Chase). It was a Friday, and the next Monday all of my cards were closed. Called to ask for a reinstatement review, gave detailed explanation, but got a call one week later saying the accounts couldn't be reopened. Cited two reasons:
- Repeatedly added and removed authorized users
- Too many new accounts opened within the last 24 months
Also sent an email to the CEO and the Executive Office got back to me a few days later saying they're keeping the original decision. Since the Executive Office also handles CFPB complaints I doubt it'd be of any help. Any chance of getting the accounts reinstated through other means? E.g. filing a complaint with the State Attorney General, etc.

Last edited by summerpavements; Jul 18, 2018 at 10:48 am
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