I had received the "info does not match" email after sending docs on July 3rd.
I reviewed my my account and noticed my day of birth was wrong. I challenged them on it as it didn't allow me to correct the day (but the month and year did work if I needed to). This seems like a website glitch from the signup page.
Today i I received the "forwarding to dept for credit" email.
Not that it means anything, but kinda surprised they're putting a timeframe on it by stating "following week". That and the fact they stopped rejecting people based on inconsistencies must be a good sign.
In relation with the 9,000 Avios campaign for flights booked on
iberia.com, we have reviewed your request and the information you supplied. We have sent the information to the relevant department for the awarding of the promotional Avios, if the information in your booking is correct, you should see these credit in your account during the following week