FlyerTalk Forums - View Single Post - CX blocking award availability when it's close to departure?

Jul 17, 2018, 3:56 am

#184

Kilian Zoll

Join Date: May 2006

Location: SIN

Programs: KF, MPC, BAEC // Bonvoy, WoH, Honors

Posts: 1,464

Quote:

Originally Posted by percysmith

I tried calling BAEC HK

They're not seeing any SIN-HKG 5/1 at all

And even when they search SIN-TPE 5/1, they're not seeing all the SIN-HKG-TPE connection I can see online.
Furthermore the agent said she is unable to book the SIN-HKG alone from an available SIN-HKG-TPE connection.

Thank you for calling!

So deliberate married segments blocking from CX, which has been implemented without announcement of the AM changes/devaluations...

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