Originally Posted by
C17PSGR
Hmmm ... as another data point. Yesterday, I received an email saying they needed me to resent the passport info which I resent. Within 12 hours, I received the email confirming my account had been unlocked. My last sentence, however, is different:
In relation with the 9,000 Avios campaign for flights booked on iberia.com, we have reviewed your request and the information you supplied. We have sent the information to the relevant department for the awarding of the promotional Avios. You should see these in your account very shortly.
No reference in mine to reviewing ... but they haven't posted yet. Other friends sent in info at the same time and haven't received any response as of yet.
Thats really interesting. I'm in Canada, and I put that in my profile so I'm hoping they don't pull the country of residence doesn't qualify trick...
Are you in one of the 16 countries? I'm wondering if the varying emails have anything to do with location or which site the booking was through...