Originally Posted by
Athena53
I just got a tube of toothpaste in the mail that I'm supposed to use for 2 weeks and then evaluate via an e-Rewards follow-up survey. Naturally, I can't now. I think the only right thing for me to do is to send it to the Chief Marketing Officer of the Fortune 500 company that manufactured it and explain that I can't evaluate it and tell him why. What do you think?
I think you can just get rid of it - he or she is not taking it that personally, There are always drop-outs in any study; they plan for it. I now because I've completed trial use studies but a little slow and found that they said they had completed their quotas when I went to answer my questionnaire.
FTF