Dear Mr.
Please accept our sincere apologies for the inconveniences we may have caused you for not being able to respond until today the e-mail you sent us regarding our 9,000 Avios promotion.
We correctly received your documentation and we would like to inform you that we have proceeded to activate your Iberia Plus account.
In relation with the 9,000 Avios campaign for flights booked on iberia.com, we have reviewed your request and the information you supplied. We have sent the information to the relevant department for the awarding of the promotional Avios. You should see these in your account very shortly.
Kind regards
Just received this email this morning. I didn't send in my passport and ticket copies until July 8 as I was out of town. Nothing in my account yet.