Originally Posted by
skywardhunter
I'm happy to wait until the end of this week for them to get through the backlog without clogging them up any further or making their exec's lives any more complicated with spam.
Rightly or wrongly, you are very forgiving!
In the organisation at which I work, issues raised to Execs do get priority. It'd be interesting to compare the speed of crediting avios for those who have sent emails to Execs and those who haven't. If anything, it'd be a good insight to see how senior management operates at IB.