FlyerTalk Forums - View Single Post - SPG Best Rate Guarantee (BRG) 2018: Success, failure & discussion thread
Old Jul 15, 2018 | 7:06 pm
  #927  
aacar
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Originally Posted by ExpatSomchai
Having read through the new rules does anyone actually know the new procedure for a BRG when the rate is available on an OTA but not on SPG? The link in the WIKI now does not mention this so can I book the lowest rate and BRG against that?
If you mean that SPG isn't selling a lower room category but the OTA is, then yes, it should work (just did it today).
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