Originally Posted by
FFlash
[MENTION=368155]SPBanker[/MENTION]: for quite some time, I see you post mosly EXCELLENT service onboard. That makes me wonder if you make it easy to have excellent service, but how?
To open that statement, I explain this way: I use to try being very smiley and wish cabin crew a very good flight when entering the airplane. Even in the case that boarding etc prior has been a catastrophe and I might be on bad mood. I simply believe that offering that smile they might remember your face later on in the cabin and be more nice. The other way around, I suspect that if I board the plane and simply overtake cabin crew at the door without eye-contact or rather disgust, they might remember my face and be grumpy when coming to service. What else?
Hah, I mostly notice (and post) when things are above the normal. Sometimes substandard stuff happens too, but IMO much less frequently than some years ago.
On this particular flight the young-ish male FA working my aisle was very proactive, topping up my pre-departure drink etc. When we approached Finland, he came and asked whether I was still up for one more glass of champagne, "it would be such a shame to throw away such good drink". What could I do?!? Also, purser came over to introduce herself, we chatted a bit about upcoming vacations etc. At the end of the flight she came over again, asked about the flight, food, service etc. (AFAICT there were two Plats in the cabin.)