FlyerTalk Forums - View Single Post - FA tells me Coke Zero is bad for me
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Old Jul 15, 2018, 4:27 am
  #40  
Proudelitist
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Join Date: Nov 2015
Posts: 1,808
It is in generally poor taste for an employee to bad mouth a product they offer and/or sell. Everything offered onboard an aircraft is there because of a contract or agreement, as such, employees who denigrate such a product are operating counter to their employer's wishes. It's also poor practice to criticize a customer's choice, scold, or otherwise guilt trip a customer about their choices.

It is worth a complaint, despite other comments in the thread about it not being a big deal. It's not the soda itself, it's the issue of employee behavior when the employee is the face of the company.
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