Originally Posted by
willryu
Strange. I have been trying for the past week and while I can select seats on the TG website (UA award ticket) my changes don't stick and don't propagate to the UA website. It has been more than 3 days. Is it possible to call in and get a change on a UA award?
When I looed at my booking online yesterday there is a note under additional services which previously wasn’t there. It states that if you have a booking which isn’t made directly with Thai then seat allocation is unavailable and you must contact whoever you booked your flight through for allocation... e.g United if it’s an award ticket.