A lot of what you're speaking to is endemic to UA -- the idea that GS could make the food nicer or the seats more comfortable is a bit of a strange starting point for your expectations (assuming those misses are driving you being "underwhelmed").
And not getting help with a connection in BRU? How many GS connect in BRU? How many CK/360 get ground transfers at non-hubs?
EWR is 35 minutes less convenient than JFK or LGA? How was GS going to change that -- complimentary helicopter xfers?
I'm not contesting that you haven't been blown away, I'm just wondering where you got the basis for your expectations of something else.
Originally Posted by
LimeyFlyer
Let's keep it all friendly banter eh, since this is a serious first world problem :-)
On board service is no different than 1K.. who cares if you get cold chicken or cold fish as a first or second choice.. it's all garbage.
GPUs.. I used one last month to get to "First" where I received crappy food, and no different service, just the slightly bigger seat.
Mrs Limeyflyer, GS, in J, had a tight connection in BRU and had no help.
Mother in Law Limeyflyer had the displeasure of the check in dragons at EWR with myself and Mrs Limeyflyer getting to EXACTLY 50lbs on a third (paid for since MIL Limeflyer has no status) bag. (UA really needs to realize that they need to treat Mrs Limeyflyer and MIL Limeyflyer better than me.. if they are happy, then I am happy even if I get crappy service)
Rewards availabilty for where I want to go and when is still not happening, and for transatlantic, it keeps pushing me to LH... really? Put me on LH another time and I may just have to admit to myself that it is an improvement and switch.)
My work colleagues (360) are having car transfers, lounges where you can eat the food (exception being so far the EWR Polaris lounge and so on. They laugh at me and make me so insecure.
The benefits, however... sometime a GPU will clear... and the Mrs Limeyflyer can have a saver miles ticket when I'm in paid J, and the front of the security line in EWR... however, I am flying out of EWR which takes me 35 minutes longer to get to than JFK or LGA.
Ah, yes. What to do eh. That grass looks well watered and fertilized.