FlyerTalk Forums - View Single Post - Compensation due to having to book other airline?
Old Jul 13, 2018, 12:56 pm
  #6  
vbiggs101
 
Join Date: Jul 2018
Posts: 1
I had a similar experience with Frontier Airlines on June 27th. They were to fly us out on the 27th (Wednesday) from Philadelphia to Charlotte, direct flight. We were delayed 3 times, then cancelled. The best that they could offer us was to fly us out on Friday, 2 days later!! That was unacceptable. We had to be back at work the following morning. Our options were to either be refunded or wait until Friday to get home. We had purchased flight insurance. We decided to be refunded and purchased tickets on another airline to get us home that day. Our flight insurance is NOT reimbursing us?? They stated that it was due to the wording on the Policy Certificate by Frontier Airlines. I don't understand the purpose of having flight insurance if it is not for cancelled last minute flights...
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