Originally Posted by
MCI777
Just got the email from the clasica email that they were activating my account and that I would receive the temporary PIN soon. The email also stated that they have reviewed my documentation and would send to the correct department for the awarding of the Avios. I will be patient as the process moves forward.
Yes got that email as well for myself, followed by reset PIN email. My daughter got only the reset PIN email initially but the first email came to her as well about two hours later after the reset PIN email. So now both of our accounts received the same email that our tickets will be forwarded to other department for review to accredit points as well as separate emails with reset Pins. No Avios posted to either one account yet. At least now both of us have a case number that's listed in the subject line of their reply email.