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Old Jul 13, 2018 | 10:14 am
  #8  
RogerD408
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20 Years on Site
 
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Originally Posted by Catbert10
I called but painless isn’t how I’d describe it. I’ve been instructed to send documentation to [email protected] or something like that to provide documentation about the name change
Could be a good time for HUCA... I run into too many CSRs that actively seek ways to not do something. Either saying it can't be done with bogus rules or you need to contact someone else (I guess someone that cares). It's so refreshing when you find someone that is willing to work it out rather than pass it on.
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