Originally Posted by
Dave Noble
The website only describes it as "Flex" and the details do indicate that it is flexible and is refundable
For earming and upgrade redemption it says
I don't agree that it is misleading or deceptive
But the OP said that some of the sectors posted as discount economy. So the description you quoted didn't apply to all sectors of the fare, even though it wasn't shown when purchasing that some of those sectors were considered discount economy.