I figured that's why. Im First Middle Last in passport but I Just registered as First Last with Iberia because I know their system is super glitchy and middle names cause issues.
Those who did register their middle name (which for Iberia is second last name) have cited issues creating their account.
This is absolutely ridiculous!
Originally Posted by
Viajero Millero
There have been cases of people with new accounts getting the "passport information does not match the account." Simply because they only used one name and last name instead of their full name.
So if your name is "Joseph Miles Smith Flyertalk" and you registered as "Joseph Smith," Iberia is claiming the account information "does not match the passport" and therefore your it is invalid.
I don't think that's a legitimate reason to refuse somebody's Avios.